Privacy Policy
and Disclosure
About this Privacy Policy
The FD Properties Burleigh 1 Pty Ltd and its associated entities are committed to respecting your right to privacy and protecting your personal information.
We are bound by the Privacy Act 1988 (Cth) (Act) and the Australian Privacy Principles set out in the Act.
This Policy applies to all your dealings with us, whether in person, via telephone, email, correspondence, or our website(s).
Collection of Personal Information
Whenever you deal with us, we will collect personal information in order to provide services to you. We do not collect personal information unless it is reasonably necessary for, or directly related to, one or more of the services we provide or functions we carry out.
The types of personal information we generally collect include but are not limited to:
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Name.
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Date of birth.
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Residential address.
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Postal address.
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Email address.
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Home telephone number.
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Work telephone number.
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Mobile telephone number.
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Your occupation and business address.
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Details of your spouse, de facto, and dependent children.
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Marketing preferences.
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Other information as deemed necessary.
We will not ordinarily ask you to provide sensitive information. However, there may be circumstances where the information provided by you reveals sensitive information.
For example:
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You may require a property with features such as wheelchair ramps, which may reveal health information.
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Providing details of your spouse or de facto partner may reveal sensitive information regarding your sexual preferences.
We will only collect sensitive information in circumstances where:
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It is reasonably necessary for one or more of the services we provide or functions we carry out; and
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You consent to the collection of the information; or
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We are required or authorised by law to collect the sensitive information.
We will, if it is reasonable or practicable to do so, collect your personal information directly from you. This may happen when you fill out a form or when you give us personal information in person, via telephone, email, correspondence, or our website(s).
Use and Disclosure of Personal Information
Personal information collected by us will ordinarily be used for the following purposes:
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Responding to an enquiry.
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Assisting you with property-related services.
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Client and business relationship management.
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Marketing of products and services to you.
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We will only use and disclose personal information for the primary purpose for which it was initially collected or for purposes that are directly related to one of our functions or activities.
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We will not disclose your personal information to third parties unless one of the following applies:
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You have consented.
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You would reasonably expect, or you have been told, that information of that kind is usually shared.
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It is otherwise required or authorised by law.
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It is reasonably necessary for enforcement-related activities conducted by, or on behalf of, an enforcement body (e.g., police, ASIC, Immigration Department).
We will take all reasonable and practical measures to keep such information strictly confidential.
Your Privacy on the Internet
We will take care to ensure that the information you provide to us via our website(s) or online is protected.
Cookies are small text files that may be stored on your computer (or other internet-enabled devices, such as a smartphone or tablet) when you visit a website. We use cookies and other similar technologies such as marketing tags for several purposes, including collecting information about the number of visitors to our site(s), customer demographics, the pages you have visited, and the links you have followed. This helps make our site(s) more relevant to your interests and improve the customer experience.
You may also be able to access external websites by clicking on links we have provided. Those other websites are not subject to our privacy standards, policies, and procedures. You will need to contact or review those websites directly to ascertain their privacy standards, policies, and procedures.
We also include sharing buttons on our site for certain social media sites such as Instagram, and LinkedIn. These cookies are set by the third-party social media sites to which they relate. The privacy implications vary from social media site to social media site and will be dependent on the privacy settings you have chosen on these sites. Please refer to the relevant social media site's privacy and cookies policy for more information.
If you wish to remove cookies placed on your device by our site or stop our site from placing further cookies on your device, you can do this at any time. You may opt out of tracking from Google Analytics and/or the Google Analytics Advertising features enabled by refusing the use of cookies, configuring the Google Ad settings, or installing the Google Analytics Opt-out Browser Add-on.
Marketing our products and services
We may use or disclose your personal information to let you know about products and services in which you may be interested. If you no longer wish to receive marketing communications, you may opt out at any time by clicking the ‘unsubscribe’ link in our marketing emails.
Security
Your personal information may be stored in hard copy documents or electronically. We are committed to keeping your personal information secure and safe. Some of the ways we do this include:
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Requiring employees and contractors to enter into confidentiality agreements.
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Secure hard copy document storage (e.g., locked filing cabinets).
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Security measures for access to our computer systems.
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Providing a discreet environment for confidential discussions.
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Access control for our offices.
We will review and update our security measures from time to time.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once your information is no longer required, we will take reasonable steps to destroy or de-identify it securely.
Contacting us
You may contact us by mail, email, or telephone as follows:
1300 59 59 53
5/9 Longland St, Newstead, 4006.
Complaints
If you consider that there has been a breach of the Australian Privacy Principles, you are entitled to complain to us.
If you consider that we have not adequately dealt with a complaint, you may escalate it to the ‘Office of the Australian Information Commissioner (OAIC)’ using the following details:
Office of the Australian Information Commissioner (OAIC)
GPO Box 5218
SYDNEY NSW 2001
1300 363 992
Disclosure
All reasonable care has been taken in the preparation of this website and its content. MYST is currently under development, and all artist impressions, photographs, and maps are for illustrative purposes only. The information provided is correct to the best of the Developers’ knowledge; however, no warranty is given, and no representation is made regarding its accuracy or completeness.
The Developers do not accept any liability for any loss or damage arising in connection with the content of this website. Buyers should conduct their own independent enquiries and seek professional advice. While the information reflects the Developers’ current intentions, the final product may vary due to regulatory, design, engineering, or other considerations.
Furnishings, ornaments, and decorative items shown are for display purposes only and are not included. Finishes may also vary. The information, illustrations, documents, and plans on this website do not form part of any contract of sale. Buyers should refer to the finishes schedule and floor plans provided in the contract documentation.
Frank Developments, its agents, and consultants do not accept any liability or responsibility for any loss, damage, or claim arising from any reliance on the content of this website.